Nick Hughes is joined by Chris Maeda is currently the CTO and co-founder of the chatbot company Botco.ai, from Toronto, Ontario in Canada. Botco.ai, a conversational marketing platform that helps marketers convert prospects into customers by engaging them in authentic, helpful and informative conversations. While he’s got a PhD from Carnegie Mellon, Chris’s knowledge of AI, ML and NLP goes way beyond the classroom. He has served as CEO of the mail deliverability platform MailMonitor, CTO of the analytics provider Broadbase Software, CTO of the marketing automation platform Rubric Software, and others.
The episode starts with Nick mentioning Founders Live previously had his co-founder Rebecca on the podcast - 006 episode - one of the first episodes for the Founders Live podcast. We then hear about his journey and how he came to discover and become a cofounder of the startup. He shares how timing is everything and a chance meeting at a conference changed his life. They then shift to learn more about Botco, why chatbots are good for way more than just customer support and how they contribute to the field of marketing. Chris shares the latest challenges in AI, ML and NLP and how to make NLP more “human”, as well as the ethical and moral implications of AI. Nick then inquires more about the Botco team, how they found each other, and how they function as a remote team including remote work tools that rock. They end with a few pieces of advice Chris gives to early founders. This is a great conversation with a startup leader who has sights on changing the way we interact with techonolgy, we hope it helps you today.